Refund Policy
Streamhive Refund Policy
Thank you for using Streamhive. This Refund Policy explains how refunds are handled for purchases made on our platform. Please read it carefully before purchasing event tickets.
Ticket Purchases
Streamhive sells ticketed access to scheduled live online events.
Unless otherwise stated on the event listing:
All ticket purchases are final and non-refundable
Tickets cannot be refunded for missed events, partial attendance, or changes in personal circumstances
Refunds are not provided for technical issues outside of Streamhive’s reasonable control (such as individual internet connectivity problems)
By purchasing a ticket, you acknowledge and agree to these terms.
Event Changes or Cancellations
In certain circumstances, refunds may be issued if:
An event is cancelled and not rescheduled
A refund is required under applicable consumer protection laws
Streamhive determines, at its discretion, that a refund is appropriate due to a platform error (such as an incorrect charge)
If an event is rescheduled, tickets may remain valid for the new date unless otherwise stated.
How to Request a Refund
If you believe you are eligible for a refund under this policy, please contact us at:
Include:
Your order or transaction reference
The event name and date
A brief description of the issue
All requests are reviewed on a case-by-case basis.
Policy Updates
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the platform constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Refund Policy, please contact us at: